Goldlane Digital Gold FAQ

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Gift

How to gift gold using GoldLane?
On the GoldLane app 1.Select Gift option 2.Choose the commodity 3.Enter the mobile number of the user you want to Gift 4.Enter the amount or Grams you want to Gift 5.Finally choose a custom designed Gift card and send the gift with a lovely message.
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Can I gift digital Gold/Silver from my Vault Balance?

In order to prevent any fraud/misuse, we do not facilitate digital gold gifting from your existing Vault balance.

Before Gifting, kindly ensure that the receiver is registered with us. Thereafter, you can choose the type of product that you wish to gift and the quantity. Enter the registered mobile number of the receiver and send your gift, along with a personal message.

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Can I gift digital Gold/Silver to a person who doesn’t have a GoldLane account?

No.In order to accept gifts, the receiver has to be registered with GoldLane as well.

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I opted to gift gold/silver via the GoldLane app but the recipient did not receive it. What should I do?

In such cases, kindly contact our customer support team. 

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